Support · Shipping Status
Pimax shipping status
Live CMS tables for pre-order shipping expectations and ordered-but-not-shipped progress.
Global Overview
Not ordered yet
Current shipping expectations by region and product for customers planning a new purchase.
| Region | Product | Version | Status | ETA | Data updated | Notes |
|---|---|---|---|---|---|---|
| United States | Crystal Light | - | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| United States | Crystal Super 57PPD | 57PPD | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| United States | Crystal Super Ultrawide | Ultrawide | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| United States | Crystal Super 50PPD | 50PPD | Out of stock | - | Jul 28, 2026 | - |
| United States | Crystal Super 8K OLED | 8K OLED | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| United States | Dream Air Lighthouse | Lighthouse | In transit | Aug 8, 2026 | Jul 28, 2026 | - |
| United States | Dream Air SLAM | SLAM | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Canada | Crystal Light | - | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Canada | Crystal Super 57PPD | 57PPD | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Canada | Crystal Super Ultrawide | Ultrawide | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Canada | Crystal Super 50PPD | 50PPD | Out of stock | - | Jul 28, 2026 | - |
| Canada | Crystal Super 8K OLED | 8K OLED | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Canada | Dream Air Lighthouse | Lighthouse | In transit | Aug 15, 2026 | Jul 28, 2026 | - |
| Canada | Dream Air SLAM | SLAM | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| European Union | Crystal Light | - | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| European Union | Crystal Super 57PPD | 57PPD | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| European Union | Crystal Super Ultrawide | Ultrawide | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| European Union | Crystal Super 50PPD | 50PPD | Out of stock | - | Jul 28, 2026 | - |
| European Union | Crystal Super 8K OLED | 8K OLED | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| European Union | Dream Air Lighthouse | Lighthouse | In transit | Aug 15, 2026 | Jul 28, 2026 | - |
| European Union | Dream Air SLAM | SLAM | In production | 4-6 weeks | Jul 28, 2026 | - |
| United Kingdom | Crystal Light | - | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| United Kingdom | Crystal Super 57PPD | 57PPD | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| United Kingdom | Crystal Super Ultrawide | Ultrawide | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| United Kingdom | Crystal Super 50PPD | 50PPD | Out of stock | - | Jul 28, 2026 | - |
| United Kingdom | Crystal Super 8K OLED | 8K OLED | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| United Kingdom | Dream Air Lighthouse | Lighthouse | In transit | Aug 15, 2026 | Jul 28, 2026 | - |
| United Kingdom | Dream Air SLAM | SLAM | In production | 4-6 weeks | Jul 28, 2026 | - |
| Japan | Crystal Light | - | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Japan | Crystal Super 57PPD | 57PPD | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Japan | Crystal Super Ultrawide | Ultrawide | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Japan | Crystal Super 50PPD | 50PPD | Out of stock | - | Jul 28, 2026 | - |
| Japan | Crystal Super 8K OLED | 8K OLED | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Japan | Dream Air Lighthouse | Lighthouse | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Japan | Dream Air SLAM | SLAM | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Switzerland | Crystal Light | - | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Switzerland | Crystal Super 57PPD | 57PPD | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Switzerland | Crystal Super Ultrawide | Ultrawide | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Switzerland | Crystal Super 50PPD | 50PPD | Out of stock | - | Jul 28, 2026 | - |
| Switzerland | Crystal Super 8K OLED | 8K OLED | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Switzerland | Dream Air Lighthouse | Lighthouse | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Switzerland | Dream Air SLAM | SLAM | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Australia | Crystal Light | - | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Australia | Crystal Super 57PPD | 57PPD | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Australia | Crystal Super Ultrawide | Ultrawide | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Australia | Crystal Super 50PPD | 50PPD | Out of stock | - | Jul 28, 2026 | - |
| Australia | Crystal Super 8K OLED | 8K OLED | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Australia | Dream Air Lighthouse | Lighthouse | In transit | Aug 22, 2026 | Jul 28, 2026 | - |
| Australia | Dream Air SLAM | SLAM | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| New Zealand | Crystal Light | - | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| New Zealand | Crystal Super 57PPD | 57PPD | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| New Zealand | Crystal Super Ultrawide | Ultrawide | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| New Zealand | Crystal Super 50PPD | 50PPD | Out of stock | - | Jul 28, 2026 | - |
| New Zealand | Crystal Super 8K OLED | 8K OLED | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| New Zealand | Dream Air Lighthouse | Lighthouse | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| New Zealand | Dream Air SLAM | SLAM | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Mexico | Crystal Light | - | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Mexico | Crystal Super 57PPD | 57PPD | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Mexico | Crystal Super Ultrawide | Ultrawide | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Mexico | Crystal Super 50PPD | 50PPD | Out of stock | - | Jul 28, 2026 | - |
| Mexico | Crystal Super 8K OLED | 8K OLED | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Mexico | Dream Air SLAM | SLAM | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Brazil | Crystal Light | - | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Brazil | Crystal Super 57PPD | 57PPD | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Brazil | Crystal Super Ultrawide | Ultrawide | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Brazil | Crystal Super 50PPD | 50PPD | Out of stock | - | Jul 28, 2026 | - |
| Brazil | Crystal Super 8K OLED | 8K OLED | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Brazil | Dream Air Lighthouse | Lighthouse | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Brazil | Dream Air SLAM | SLAM | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Saudi Arabia | Crystal Light | - | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Saudi Arabia | Crystal Super 57PPD | 57PPD | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Saudi Arabia | Crystal Super Ultrawide | Ultrawide | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Saudi Arabia | Crystal Super 50PPD | 50PPD | Out of stock | - | Jul 28, 2026 | - |
| Saudi Arabia | Crystal Super 8K OLED | 8K OLED | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Saudi Arabia | Dream Air Lighthouse | Lighthouse | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Saudi Arabia | Dream Air SLAM | SLAM | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| United Arab Emirates | Crystal Light | - | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| United Arab Emirates | Crystal Super 57PPD | 57PPD | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| United Arab Emirates | Crystal Super Ultrawide | Ultrawide | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| United Arab Emirates | Crystal Super 50PPD | 50PPD | Out of stock | - | Jul 28, 2026 | - |
| United Arab Emirates | Crystal Super 8K OLED | 8K OLED | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| United Arab Emirates | Dream Air Lighthouse | Lighthouse | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| United Arab Emirates | Dream Air SLAM | SLAM | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Qatar | Crystal Light | - | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Qatar | Crystal Super 57PPD | 57PPD | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Qatar | Crystal Super Ultrawide | Ultrawide | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Qatar | Crystal Super 50PPD | 50PPD | Out of stock | - | Jul 28, 2026 | - |
| Qatar | Crystal Super 8K OLED | 8K OLED | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Qatar | Dream Air Lighthouse | Lighthouse | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Qatar | Dream Air SLAM | SLAM | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Kuwait | Crystal Light | - | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Kuwait | Crystal Super 57PPD | 57PPD | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Kuwait | Crystal Super Ultrawide | Ultrawide | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Kuwait | Crystal Super 50PPD | 50PPD | Out of stock | - | Jul 28, 2026 | - |
| Kuwait | Crystal Super 8K OLED | 8K OLED | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Kuwait | Dream Air Lighthouse | Lighthouse | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Kuwait | Dream Air SLAM | SLAM | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Hong Kong SAR | Crystal Light | - | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Hong Kong SAR | Crystal Super 57PPD | 57PPD | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Hong Kong SAR | Crystal Super Ultrawide | Ultrawide | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Hong Kong SAR | Crystal Super 50PPD | 50PPD | Out of stock | - | Jul 28, 2026 | - |
| Hong Kong SAR | Crystal Super 8K OLED | 8K OLED | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Hong Kong SAR | Dream Air Lighthouse | Lighthouse | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Hong Kong SAR | Dream Air SLAM | SLAM | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Macau SAR | Crystal Light | - | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Macau SAR | Crystal Super 57PPD | 57PPD | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Macau SAR | Crystal Super Ultrawide | Ultrawide | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Macau SAR | Crystal Super 50PPD | 50PPD | Out of stock | - | Jul 28, 2026 | - |
| Macau SAR | Crystal Super 8K OLED | 8K OLED | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Macau SAR | Dream Air Lighthouse | Lighthouse | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Macau SAR | Dream Air SLAM | SLAM | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Taiwan | Crystal Light | - | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Taiwan | Crystal Super 57PPD | 57PPD | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Taiwan | Crystal Super Ultrawide | Ultrawide | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Taiwan | Crystal Super 50PPD | 50PPD | Out of stock | - | Jul 28, 2026 | - |
| Taiwan | Crystal Super 8K OLED | 8K OLED | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
| Taiwan | Dream Air Lighthouse | Lighthouse | In stock | 3-5 business days after payment | Jul 28, 2026 | - |
Ordered, not shipped
Ordered, not shipped
Regional progress for customers who have already ordered and are waiting for dispatch.
| Region | Product | Version | Status | ETA | Data updated | Notes |
|---|---|---|---|---|---|---|
| United States | Crystal Light | - | Out of stock | Jul 30, 2026 | Jul 28, 2026 | - |
| United States | Crystal Super 57PPD | 57PPD | Out of stock | - | Jul 28, 2026 | - |
| United States | Crystal Super Ultrawide | Ultrawide | Out of stock | Jul 30, 2026 | Jul 28, 2026 | - |
| United States | Crystal Super 50PPD | 50PPD | Out of stock | - | Jul 28, 2026 | - |
| United States | Crystal Super 8K OLED | 8K OLED | Out of stock | Jul 30, 2026 | Jul 28, 2026 | - |
| United States | Dream Air Lighthouse | Lighthouse | Out of stock | Aug 8, 2026 | Jul 28, 2026 | - |
| Canada | Crystal Light | - | Out of stock | Jul 30, 2026 | Jul 28, 2026 | - |
| Canada | Crystal Super 57PPD | 57PPD | Out of stock | - | Jul 28, 2026 | - |
| Canada | Crystal Super Ultrawide | Ultrawide | Out of stock | - | Jul 28, 2026 | - |
| Canada | Crystal Super 50PPD | 50PPD | Out of stock · In production | - | Jul 28, 2026 | - |
| Canada | Crystal Super 8K OLED | 8K OLED | Out of stock | - | Jul 28, 2026 | - |
| Canada | Dream Air Lighthouse | Lighthouse | Out of stock | Aug 15, 2026 | Jul 28, 2026 | - |
| European Union | Crystal Light | - | Out of stock | Jul 30, 2026 | Jul 28, 2026 | - |
| European Union | Crystal Super 57PPD | 57PPD | Out of stock | - | Jul 28, 2026 | - |
| European Union | Crystal Super Ultrawide | Ultrawide | Out of stock | Jul 30, 2026 | Jul 28, 2026 | - |
| European Union | Crystal Super 50PPD | 50PPD | Out of stock | - | Jul 28, 2026 | - |
| European Union | Crystal Super 8K OLED | 8K OLED | Out of stock | Jul 30, 2026 | Jul 28, 2026 | - |
| European Union | Dream Air Lighthouse | Lighthouse | Out of stock | Aug 15, 2026 | Jul 28, 2026 | - |
| United Kingdom | Crystal Light | - | Out of stock | - | Jul 28, 2026 | - |
| United Kingdom | Crystal Super 57PPD | 57PPD | Out of stock | - | Jul 28, 2026 | - |
| United Kingdom | Crystal Super Ultrawide | Ultrawide | Out of stock | - | Jul 28, 2026 | - |
| United Kingdom | Crystal Super 50PPD | 50PPD | Out of stock | - | Jul 28, 2026 | - |
| United Kingdom | Crystal Super 8K OLED | 8K OLED | Out of stock | Jul 30, 2026 | Jul 28, 2026 | - |
| United Kingdom | Dream Air Lighthouse | Lighthouse | Out of stock | Aug 15, 2026 | Jul 28, 2026 | - |
| Japan | Crystal Light | - | Out of stock | - | Jul 28, 2026 | - |
| Japan | Crystal Super 57PPD | 57PPD | Out of stock | - | Jul 28, 2026 | - |
| Japan | Crystal Super Ultrawide | Ultrawide | Out of stock | - | Jul 28, 2026 | - |
| Japan | Crystal Super 50PPD | 50PPD | Out of stock | - | Jul 28, 2026 | - |
| Japan | Crystal Super 8K OLED | 8K OLED | Out of stock | Jul 30, 2026 | Jul 28, 2026 | - |
| Japan | Dream Air Lighthouse | Lighthouse | Out of stock | - | Jul 28, 2026 | - |
| Switzerland | Crystal Light | - | Out of stock | - | Jul 28, 2026 | - |
| Switzerland | Crystal Super 57PPD | 57PPD | Out of stock | - | Jul 28, 2026 | - |
| Switzerland | Crystal Super Ultrawide | Ultrawide | Out of stock | Jul 30, 2026 | Jul 28, 2026 | - |
| Switzerland | Crystal Super 50PPD | 50PPD | Out of stock | - | Jul 28, 2026 | - |
| Switzerland | Crystal Super 8K OLED | 8K OLED | Out of stock | - | Jul 28, 2026 | - |
| Switzerland | Dream Air Lighthouse | Lighthouse | Out of stock | - | Jul 28, 2026 | - |
| Australia | Crystal Light | - | Out of stock | - | Jul 28, 2026 | - |
| Australia | Crystal Super 57PPD | 57PPD | Out of stock | - | Jul 28, 2026 | - |
| Australia | Crystal Super Ultrawide | Ultrawide | Out of stock | - | Jul 28, 2026 | - |
| Australia | Crystal Super 50PPD | 50PPD | Out of stock | - | Jul 28, 2026 | - |
| Australia | Crystal Super 8K OLED | 8K OLED | Out of stock | - | Jul 28, 2026 | - |
| Australia | Dream Air Lighthouse | Lighthouse | Out of stock | Aug 22, 2026 | Jul 28, 2026 | - |
| New Zealand | Crystal Light | - | Out of stock · In production | - | Jul 28, 2026 | - |
| New Zealand | Crystal Super 57PPD | 57PPD | Out of stock | - | Jul 28, 2026 | - |
| New Zealand | Crystal Super Ultrawide | Ultrawide | Out of stock | - | Jul 28, 2026 | - |
| New Zealand | Crystal Super 50PPD | 50PPD | Out of stock | - | Jul 28, 2026 | - |
| New Zealand | Crystal Super 8K OLED | 8K OLED | Out of stock | - | Jul 28, 2026 | - |
| New Zealand | Dream Air Lighthouse | Lighthouse | Out of stock | - | Jul 28, 2026 | - |
| Mexico | Crystal Light | - | Out of stock | - | Jul 28, 2026 | - |
| Mexico | Crystal Super 57PPD | 57PPD | Out of stock | Jul 30, 2026 | Jul 28, 2026 | - |
| Mexico | Crystal Super Ultrawide | Ultrawide | Out of stock | - | Jul 28, 2026 | - |
| Mexico | Crystal Super 50PPD | 50PPD | Out of stock | - | Jul 28, 2026 | - |
| Mexico | Crystal Super 8K OLED | 8K OLED | Out of stock | - | Jul 28, 2026 | - |
| Mexico | Dream Air Lighthouse | Lighthouse | Out of stock · In production | - | Jul 28, 2026 | - |
| Brazil | Crystal Light | - | Out of stock | - | Jul 28, 2026 | - |
| Brazil | Crystal Super 57PPD | 57PPD | Out of stock | - | Jul 28, 2026 | - |
| Brazil | Crystal Super Ultrawide | Ultrawide | Out of stock | - | Jul 28, 2026 | - |
| Brazil | Crystal Super 50PPD | 50PPD | Out of stock | - | Jul 28, 2026 | - |
| Brazil | Crystal Super 8K OLED | 8K OLED | Out of stock | - | Jul 28, 2026 | - |
| Brazil | Dream Air Lighthouse | Lighthouse | Out of stock | - | Jul 28, 2026 | - |
| Hong Kong SAR | Crystal Light | - | Out of stock | - | Jul 28, 2026 | - |
| Hong Kong SAR | Crystal Super 57PPD | 57PPD | Out of stock | - | Jul 28, 2026 | - |
| Hong Kong SAR | Crystal Super Ultrawide | Ultrawide | Out of stock | - | Jul 28, 2026 | - |
| Hong Kong SAR | Crystal Super 50PPD | 50PPD | Out of stock | - | Jul 28, 2026 | - |
| Hong Kong SAR | Crystal Super 8K OLED | 8K OLED | Out of stock | - | Jul 28, 2026 | - |
| Hong Kong SAR | Dream Air Lighthouse | Lighthouse | Out of stock | - | Jul 28, 2026 | - |
| Macau SAR | Crystal Light | - | Out of stock | - | Jul 28, 2026 | - |
| Macau SAR | Crystal Super 57PPD | 57PPD | Out of stock | - | Jul 28, 2026 | - |
| Macau SAR | Crystal Super Ultrawide | Ultrawide | Out of stock | - | Jul 28, 2026 | - |
| Macau SAR | Crystal Super 50PPD | 50PPD | Out of stock | - | Jul 28, 2026 | - |
| Macau SAR | Crystal Super 8K OLED | 8K OLED | Out of stock | - | Jul 28, 2026 | - |
| Macau SAR | Dream Air Lighthouse | Lighthouse | Out of stock | - | Jul 28, 2026 | - |
| Taiwan | Crystal Light | - | Out of stock | - | Jul 28, 2026 | - |
| Taiwan | Crystal Super 57PPD | 57PPD | Out of stock | - | Jul 28, 2026 | - |
| Taiwan | Crystal Super Ultrawide | Ultrawide | Out of stock | - | Jul 28, 2026 | - |
| Taiwan | Crystal Super 50PPD | 50PPD | Out of stock | - | Jul 28, 2026 | - |
| Taiwan | Crystal Super 8K OLED | 8K OLED | Out of stock | Jul 30, 2026 | Jul 28, 2026 | - |
| Taiwan | Dream Air Lighthouse | Lighthouse | Out of stock | - | Jul 28, 2026 | - |
| Middle East | Crystal Light | - | Out of stock | - | Jul 28, 2026 | - |
| Middle East | Crystal Super 57PPD | 57PPD | Out of stock | - | Jul 28, 2026 | - |
| Middle East | Crystal Super Ultrawide | Ultrawide | Out of stock | - | Jul 28, 2026 | - |
| Middle East | Crystal Super 50PPD | 50PPD | Out of stock | - | Jul 28, 2026 | - |
| Middle East | Crystal Super 8K OLED | 8K OLED | Out of stock | Jul 30, 2026 | Jul 28, 2026 | - |
| Middle East | Dream Air Lighthouse | Lighthouse | Out of stock | - | Jul 28, 2026 | - |
Shipping Info
Fees, regions, and taxes
Region-level warehouse, fee, tax, and order cutoff information maintained in Base.
| Region | Warehouse | Fee | Taxes | Order cutoff |
|---|---|---|---|---|
| United States | US warehouse | $35 USD | Sales tax is calculated by region at checkout | Jul 26, 2026 |
| Canada | Canada warehouse | $46 CAD | HST/GST is calculated by region at checkout | Jul 26, 2026 |
| European Union | Germany warehouse | 35 EUR | VAT is calculated by region at checkout | Jul 26, 2026 |
| United Kingdom | UK warehouse | 35 GBP | VAT is calculated by region at checkout | Jul 26, 2026 |
| Japan | Japan warehouse | To be confirmed | Consumption tax is calculated by region | Jul 26, 2026 |
| Switzerland | Jul 26, 2026 | |||
| Australia | Australia warehouse | $61 AUD | GST is calculated by region at checkout | Jul 26, 2026 |
| New Zealand | Jul 26, 2026 | |||
| Mexico | Jul 26, 2026 | |||
| Brazil | Jul 26, 2026 | |||
| Saudi Arabia | Jul 26, 2026 | |||
| United Arab Emirates | Jul 26, 2026 | |||
| Qatar | Jul 26, 2026 | |||
| Kuwait | Jul 26, 2026 | |||
| Hong Kong SAR | Jul 26, 2026 | |||
| Macau SAR | Jul 26, 2026 | |||
| Taiwan | Jul 26, 2026 | |||
| Middle East | Jul 26, 2026 |
Latest Updates
Condensed progress notes
Customer-readable progress notes maintained in Base.
FAQ
Common shipping questions
Operational answers maintained in Base. Missing localized fields fall back to English.
| FAQ | Notes |
|---|---|
| How do I know which batch I am in? | If you already ordered, enter your order number in the order lookup area. If you have not ordered yet, select a product and region in the estimate area to see the current shipping expectation. |
| Why did someone who ordered around the same time receive their headset first? | Batch assignment depends on product version, region logistics, accessory combinations, and payment confirmation timing. Orders placed on the same date may not be in the same batch. |
| How soon will I receive a tracking number after dispatch? | You should receive an email with a tracking number within 24 hours after dispatch. If you do not receive it within 48 hours, contact support. |
| Can I change my shipping address? | Address changes are possible before dispatch. Contact support with your order number and new address. Once an order has shipped, the address cannot be changed by Pimax. |
| Can the estimated timing change? | Yes. This page is updated weekly and the latest displayed timing should be treated as current. If your batch changes significantly, we will notify you by email. |
| Who should I contact for other product or shipping questions? | Use the support links on this page, or join the Discord support channel. The support team will respond as soon as possible. |
Support
Still need help?
Reach Pimax support directly for shipping questions, warranty questions, known issues, and after-sales service.